COVID-19 Update

COVID-19 Update (5th August 2020)

Like many Victorian businesses, Melbourne City Caravans will also be in lockdown for 6 weeks starting tomorrow.

But just because we’re in lockdown & production has ceased temporarily, doesn’t mean we’re closed! We will still be working REMOTELY to assist with any sales enquiries, general assistance & troubleshooting for our existing customers – who we will also be making contact with over the coming days.

We can be contacted on 03 9303 7200 or via email on info@melbournecitycaravans.com.au.

And don’t forget to check out our VIRTUAL SHOWROOM where you’ll find 3D tours, guided walkthroughs, reviews & articles on our full range.

COVID-19 Update (25th March 2020)

During this difficult and uncertain time where life as we know it is changing day to day, hour to hour, our priority is your safety and the safety of our staff.

We are currently OPEN FOR BUSINESS & here to assist you with your caravan purchase. Whether you’re just researching what’s out there, close to making a decision or ready to buy, our mission remains to help you through the process.

Following the government’s advice, we have adjusted our business operations to ensure the health and safety of everyone and will continue to do so.


Our Showroom remains open 6 days a week, with new procedures in place
 

  • Increase in our cleaning & hygiene practices whilst preparing customer vans for delivery
  • Maintaining a safe and sanitised showroom environment, including the vans on display for customer viewing
  • Social distancing of 1.5m practiced in-store
  • No handling of cash (where possible) to protect the health and wellbeing of our staff and you
  • Hand sanitiser & disposable gloves available for customer use


View our vans remotely
 

If you can’t make it to the store due to distance, travel restrictions, self isolation or otherwise, here are a couple of options available to you:

– Organise a video call where a member of our staff can walk you through our in-store models via FaceTime or WhatsApp. Contact us on 03 9303 7200 to arrange an appointment.

– View detailed 3D tours of all models in our range on our website here: https://bit.ly/2UGPDU2


Need the van delivered?

Melbourne City Caravans will make it easy for you to buy from us, no matter what your circumstances may be. If you choose your new caravan from our website, we can have it delivered to you anywhere in Australia by one of our trusted & professional drivers – or you can make your own delivery arrangements if preferred.


We’re here for you

If you have any questions, you can contact us on 03 9303 7200 or via email info@melbournecitycaravans.com.au

We are continuing to follow the situation daily and will provide updates via email, our website and our social media channels. From the team at Melbourne City Caravans, we hope you all stay safe, healthy & positive in the midst of everything happening in our world, but more importantly, your world right now.