My wife and I started looking for a caravan at the start of 2017, we went and checked out all the local manufacturers and we also started going to caravan shows, we got told everything we wanted by salespeople that just wanted a sale. we soon started looking at warranty’s and what came with the caravans and it all looked pretty basic with everything we wanted seem to me an extra expense, we asked some manufacturers to see a certain layout in life rather than just pictures and we got all the promises that they would get one in and never did we even had one retailer that was going to ring us back but never heard back.
Another retailer actually told us to go home and look up a site called Lemon caravans and read some stories on there and that was a real eye opener. We then came across Salute Caravans which are manufactured and sold by Melbourne City Caravans, just the look of them was so good and different to a lot that we had seen.
We took a trip over the to their factory in Somerton Victoria to have a good look, we met the Owners Cettina, Fabio and Joe, they showed us the Salute range and were very easy to talk to, there was no high pressure salespeople , no sales pitches just great down to earth people.
Their pricing was competitive with others we looked at but the main difference was everything that was an extra at other manufacturers was already included in the pricing, the quality of the caravans just stood out against others we looked at.
We loved 2 models that was the Governor and 22 foot off road van and the Sabre a 19.6 foot semi off roader, we where there for a few hours looking at their range and asking questions and took away a lot of info to read up on.
A few weeks later we went back for another look after doing our homework again there was no pressure to buy, we actually loved the Governor and although our car could tow it we would be very close to our weight limits so we settled on the Sabre and ordered one, we sat down and looked at colours and styles, paid a small deposit and we went home waiting for the day to come to pick it up.
When we picked it up we couldn’t wait to go and try it out, everywhere we went people asked us about our van and some even asked if they could look at it.
Once we picked up our new caravan it want like here’s your van see you later, it was like becoming a member of the salute family, the after sales service is the best you will find anywhere, nothing is a problem for them and they even rang me one Sunday night after I just left a message on their page when we lost power and talked through all the possibilities and had us up and running in no time ( was no fault, just the plug on the charger came lose on the corrugated roads we had been on), they have been with us every step of the way.
Five years down the road we came across a Governor for sale on our travels and we had already modified our car to carry so much more ( 6 wheeler conversion) I said to my wife let’s buy it as it was what we wanted so we did, even though we purchased this secondhand Cettina, Fabio and Joe are still with us and help us out when we have a question or look for some advice.
We can 100% recommend Melbourne City Caravans and their Salute range , you won’t find a better quality caravan or better customer service anywhere else, and a great honest Aussie top quality built caravan
