• Trading Hours: Mon - Fri 9.30 - 4.30 / Sat 10.00 - 2.00 / Closed 1st Sat of each month
  • 3/800 Cooper Street, Somerton VIC
  • tel:03 9303 7200

REVIEWS

We’re proud of our reputation built on quality, exceptional service & a lot of hard work. Let us assist YOU in finding the perfect caravan & start creating lasting memories!

garry bradford
3 weeks ago
I've had my salute unlimited for about two an half months know pick it up in Melbourne and travelled north to Wagga then Albury then on to hay offrid then on to Sa plenty of power never went below 50% on cloudy days plenty of water back in Wa off grid for over a month an never run out of power van has plenty of room couldn't have used for a better caravan great layout comfortable an great backup from the salute team
Photo from customer reviewPhoto from customer review
Response from the owner:Hi Garry. Thank you so much for your wonderful review! It's lovely to hear how much you're enjoying your Senator Unlimited & that it's performing so well on your travels, especially with all that off-grid exploring! We're thrilled you're so happy with your caravan & really appreciate your kind words about our team. Wishing you many more wonderful adventures ahead!
Muzza
3 weeks ago
Thanks so much to Joe, Cettina and Fabio for all your help in choosing our new caravan. From the first time we walked into Melbourne City Caravans we were made to feel more than just another customer. We felt very comfortable with the relaxed atmosphere and helpful advice in choosing our new caravan. We are so looking forward to our first trip in the next couple of days. Thank you so much Joe, Cettina and Fabio.
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Thank you so much for your lovely review & kind words! It's been an absolute pleasure helping you choose your new Salute, and we're so pleased you've enjoyed the experience. We're excited for you as you head off on your first adventure! Wishing you many wonderful travels & happy memories in your new caravan. ❤️
Ian McDougall
3 weeks ago
Would not hesitate recommending Salute Caravans. From the 1st non-pressure contact, transparent pricing across various options (SL1, SL2 & Unlimited), knowledgeable advice regarding upgrades to suit requirements, assistance with layout and colours finishes and the most comprehensive handover you could imagine. Thanks for all your assistance Cettina, Fabio and Joe from Ian & Fran
David Greenwood
2 months ago
Response from the owner:Thank you for the 5-star review, David. We really appreciate you taking the time to rate your experience with us & appreciate your support. Happy travels!🙏
Chris Harrison
4 months ago
Love our Salute Sabre Unlimited. Couldn't ask for a better caravan. It's such a comfortable van with plenty of storage and beautifully appointed. The off grid capacity is fantastic, it could last for days. The team at Salute were awesome. It's a great family business that make you feel so at ease every step of the way. We would highy recommend a Salute caravan to anyone in the market for a high quality, well finished van.
Response from the owner:Hi Chris & Kath, Thank you so much for your wonderful review and for choosing the Salute Sabre Unlimited. We're delighted to hear you're enjoying the comfort, storage and off-grid capability of your new van. It was a pleasure helping you throughout the process, and we truly appreciate your recommendation. Wishing you many fantastic adventures ahead! From the Team at Salute Caravans
Mandy Giddings
4 months ago
From the first email enquiry to handover, the team at Melbourne City Caravans have been amazing. Upgrading to a Salute Sabre Unlimited has been a wonderful decision. We love the build, quality and finish of the van, and the interior layout is perfect. Our extended trip back to NSW allowed us to test and try just about everything, and we are extremely happy. We are now looking forward to many adventures in our new Salute Sabre where we can enjoy some off-grid stays knowing we will be well prepared.
Response from the owner:Hi Mandy & Tony, Thank you so much for your wonderful review. It was an absolute pleasure helping you both throughout your journey, and we're delighted to hear you're loving your new Sabre Unlimited. Wishing you many happy adventures ahead, and thank you again for choosing Salute Caravans!
Peter C. Brown
4 months ago
recommends
From the very start we were very impressed. Travelling from country Victoria to Melbourne to look at caravans we always tried to see as much as we could in a single day, unfortunately Melbourne City Caravans/Salute Caravans were closed the day we wanted to visit. Not a problem though, Fabio would be calling in to the office and was more than happy to show us the range on a day off. Wow! From our first meeting with Fabio, and then Cettina and Joe, there was no pressure, no sales pitch no hard sell. Just lovely friendly people showing us their vans, chatting with us, answering our questions, asking questions to get to know us and what we wanted/needed, without any talk of sales, prices or good deals if we signed up today. Wow! Once we made the decision to go ahead and get our own Salute caravan this friendly, no pressure, helpful and relaxed process continued. Choosing the model, the colours, any extras, the wheels and everything else to do with the van, our van, was made easy, it was a pleasant and easy process. We really were becoming a part of the family. Now, we all have different questions that we want answered before we completely settle on something, and the team could answer almost all of them without hesitation. I did have them stumped with a couple of electrical queries though. No rubbish answers or being fobbed off, honesty is all that we got. I don’t know was the answer we received to these few little questions. Followed quickly by, we’ll find out. Within a few days I was contacted by the rep from Redarc who answered all my unanswered questions. Wow! I like to know how things are done and really wanted to tour the factory where our van would be built. No problem there. Fabio took us through the factory and showed us each stage of construction, talked about the materials they were using, why they were being used instead of something else and the how and why of various aspects of the construction process. Very impressed. Wow! The handover, from Joe, when picking up the van was nothing short of sensational. A really in depth look at all of the components and their proper use. I only wish I had videoed it; you do forget things. Best handover I have ever seen or heard of. But it doesn’t end there. We have had a few little issues, mostly user caused, since we picked up our van. A text, email or phone call and things are sorted immediately. Fabio has talked me through things over the phone, even on public holidays. If something isn’t quite right, I let the team know and within a few days the right people get back to me and the matter is sorted. No problems with after sales service here. Other companies take note. Wow! The process of dealing with Fabio, Cettina and Joe has been terrific. Great, happy, cheery, easy going, helpful wonderful people who have become a part of our extended family. The quality of the van is magnificent. The after sales service beyond belief. 10 out of 5 stars. This is how you build caravans and run a business.
Peter Brown
4 months ago
From the very start we were very impressed. Travelling from country Victoria to Melbourne to look at caravans we always tried to see as much as we could in a single day, unfortunately Melbourne City Caravans/Salute Caravans were closed the day we wanted to visit. Not a problem though, Fabio would be calling in to the office and was more than happy to show us the range on a day off. Wow! From our first meeting with Fabio, and then Cettina and Joe, there was no pressure, no sales pitch no hard sell. Just lovely friendly people showing us their vans, chatting with us, answering our questions, asking questions to get to know us and what we wanted/needed, without any talk of sales, prices or good deals if we signed up today. Wow! Once we made the decision to go ahead and get our own Salute caravan this friendly, no pressure, helpful and relaxed process continued. Choosing the model, the colours, any extras, the wheels and everything else to do with the van, our van, was made easy, it was a pleasant and easy process. We really were becoming a part of the family. Now, we all have different questions that we want answered before we completely settle on something, and the team could answer almost all of them without hesitation. I did have them stumped with a couple of electrical queries though. No rubbish answers or being fobbed off, honesty is all that we got. I don’t know was the answer we received to these few little questions. Followed quickly by, we’ll find out. Within a few days I was contacted by the rep from Redarc who answered all my unanswered questions. Wow! I like to know how things are done and really wanted to tour the factory where our van would be built. No problem there. Fabio took us through the factory and showed us each stage of construction, talked about the materials they were using, why they were being used instead of something else and the how and why of various aspects of the construction process. Very impressed. Wow! The handover, from Joe, when picking up the van was nothing short of sensational. A really in depth look at all of the components and their proper use. I only wish I had videoed it; you do forget things. Best handover I have ever seen or heard of. But it doesn’t end there. We have had a few little issues, mostly user caused, since we picked up our van. A text, email or phone call and things are sorted immediately. Fabio has talked me through things over the phone, even on public holidays. If something isn’t quite right, I let the team know and within a few days the right people get back to me and the matter is sorted. No problems with after sales service here. Other companies take note. Wow! The process of dealing with Fabio, Cettina and Joe has been terrific. Great, happy, cheery, easy going, helpful, wonderful people who have become a part of our extended family. The quality of the van is magnificent. The after sales service beyond belief. 10 out of 5 stars. This is how you build caravans and run a business.
Response from the owner:Hi Peter & Roslyn, Thank you so much for your incredibly kind review. It truly means a great deal to our entire team. We're delighted to hear you enjoyed every stage of your journey with us, from your first visit through to handover and beyond. Knowing you've felt supported every step of the way is exactly the experience we strive to provide. Thank you again for placing your trust in us. We wish you many wonderful adventures in your Salute, and remember we're always here if you need anything. The Salute Caravans Team
Rita Prosylis
5 months ago
We were overwhelmed by the expertise and professionalism of all staff Salute caravans, their attention to detail and every aspect of this business is second to none. Highly recommend if you are after a top quality caravan with exceptional service it match. Thank you!
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Response from the owner:Thank you Rita & Chris for your wonderful review. We're incredibly grateful for your kind words regarding the professionalism, attention to detail & service provided by our team. Delivering a high-quality caravan is important to us, but ensuring our customers feel supported throughout the entire journey is equally important. It was an absolute pleasure working with you both, and we're delighted you're so happy with your new Salute Caravan. Thank you again for your trust, recommendation & support. We wish you many wonderful adventures ahead & look forward to following your travels. 🚐✨
Robert Soldani
7 months ago
Certainly recommend Melbourne City Caravans for their quality, punctuality and communication to their product. Truly excellent service from Fabio, Cettina and Joe
Response from the owner:Thank you for your recommendation & for taking the time to share your experience. We’re glad you found the process clear and well communicated – that’s something we place a strong focus on. Wishing you all the best with your travels, and if you need anything along the way, feel free to get in touch.
Robert Soldani
7 months ago
Certainly recommend Salute Caravans for their quality, punctuality and communication to their product. Truly excellent service from Fabio, Cettina and Joe
Response from the owner:Thank you for your kind words & recommendation. We appreciate you recognising the quality, communication and overall experience – it means a lot to our team. Wishing you many great trips ahead in your Salute, and if there’s ever anything you need, we’re always here to assist.
How good are these guys😃😃 Thanks so much to Cettina, Fabio and Joe for the detailed handover of our new Governor SL-2. This is our second salute van and when we were looking we didn’t hesitate to go with these guys again. The build quality is the best along with outstanding customer service and after sales care and advice.
Response from the owner:Thank you for your kind words – it really means a lot to us. We truly appreciate your continued support in choosing Salute again for your second van. It was a pleasure handing over your new Governor SL-2, and we’re glad the experience met your expectations once more. Wishing you many great trips ahead, and as always, if there’s anything you need along the way, feel free to get in touch.
Dale Smith
8 months ago
A big thank you and shout‑out to the Salute team—Cettina, Joe, and Fabio—for their outstanding support with a few minor updates to our Salute Garrison Unlimited van. The team helped adjust the bedside tables, supplied a new smaller table benchtop, and went above and beyond by organising Tuffride Air Suspension to attend at short notice to replace a failing airbag. The service was friendly, proactive, and genuinely customer‑focused from delivery through to post‑sale support. Their willingness to help and ongoing support really set them apart. Highly recommend the Salute team for both their product and after‑sales service.
Response from the owner:Hi Dale. We really appreciate your kind words, & we’re glad we could assist in getting everything sorted for you. It means a lot to hear your feedback on both the van & the after-sales support.
Derek Warren
10 months ago
All Good
Response from the owner:Hi Derek. Thanks so much for your review — we really appreciate you taking the time to share your feedback!
Derek Warren
10 months ago
All Good
Response from the owner:Hi Derek. Thanks so much for your review — we really appreciate you taking the time to share your feedback!
Moyra Adams
11 months ago
I cannot commend the team at Salute highly enough. Nothing is a problem & their product is outstanding. Our Salute Garrison SL-2 is exactly as promised & as we hoped for. The handover, whilst we were dreading 'information overload', was seamless as Joe ran through everything including putting the appropriate apps on my phone! He even had his mother make us pizza for lunch! Now that's service! Love the van & plan on many exciting trips.
Response from the owner:Thank you for the kind words—we really appreciate you taking the time to share your experience. It’s great to hear the Garrison SL-2 has lived up to expectations & that the handover made everything easy to step into. Wishing you many memorable trips ahead! From the team at Salute Caravans
Christina beeching
12 months ago
We were looking for a larger caravan with extra room and off grid capability when we found Salute caravans. After meeting with Joe and Fabio we were confident we had not only found the perfect caravan in the Salute Senator but also a company who knew their product and stood by it. We love our new van and those times we have forgotten something Joe has always been available and helpful with answering our questions. We cannot recommend this family company highly enough. Jim and Tina Harms.
Response from the owner:Thanks so much for sharing your experience. It’s great to hear you’re enjoying your Senator, and we truly appreciate your kind words about our team. We’re always here if you need anything along the way — and thank you again for the recommendation.
Steve
1 year ago
My wife and I started looking for a caravan at the start of 2017, we went and checked out all the local manufacturers and we also started going to caravan shows, we got told everything we wanted by salespeople that just wanted a sale. we soon started looking at warranty’s and what came with the caravans and it all looked pretty basic with everything we wanted seem to me an extra expense, we asked some manufacturers to see a certain layout in life rather than just pictures and we got all the promises that they would get one in and never did we even had one retailer that was going to ring us back but never heard back. Another retailer actually told us to go home and look up a site called Lemon caravans and read some stories on there and that was a real eye opener. We then came across Salute Caravans which are manufactured and sold by Melbourne City Caravans, just the look of them was so good and different to a lot that we had seen. We took a trip over the to their factory in Somerton Victoria to have a good look, we met the Owners Cettina, Fabio and Joe, they showed us the Salute range and were very easy to talk to, there was no high pressure salespeople , no sales pitches just great down to earth people. Their pricing was competitive with others we looked at but the main difference was everything that was an extra at other manufacturers was already included in the pricing, the quality of the caravans just stood out against others we looked at. We loved 2 models that was the Governor and 22 foot off road van and the Sabre a 19.6 foot semi off roader, we where there for a few hours looking at their range and asking questions and took away a lot of info to read up on. A few weeks later we went back for another look after doing our homework again there was no pressure to buy, we actually loved the Governor and although our car could tow it we would be very close to our weight limits so we settled on the Sabre and ordered one, we sat down and looked at colours and styles, paid a small deposit and we went home waiting for the day to come to pick it up. When we picked it up we couldn’t wait to go and try it out, everywhere we went people asked us about our van and some even asked if they could look at it. Once we picked up our new caravan it want like here’s your van see you later, it was like becoming a member of the salute family, the after sales service is the best you will find anywhere, nothing is a problem for them and they even rang me one Sunday night after I just left a message on their page when we lost power and talked through all the possibilities and had us up and running in no time ( was no fault, just the plug on the charger came lose on the corrugated roads we had been on), they have been with us every step of the way. Five years down the road we came across a Governor for sale on our travels and we had already modified our car to carry so much more ( 6 wheeler conversion) I said to my wife let’s buy it as it was what we wanted so we did, even though we purchased this secondhand Cettina, Fabio and Joe are still with us and help us out when we have a question or look for some advice. We can 100% recommend Melbourne City Caravans and their Salute range , you won’t find a better quality caravan or better customer service anywhere else, and a great honest Aussie top quality built caravan
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Response from the owner:Thank you for such a detailed & thoughtful review. We’re delighted to hear how much you’ve enjoyed both the Sabre and now the Governor, and that our team and after-sales service have made a lasting impression. Your recommendation means a lot to us—wishing you many more safe & enjoyable adventures ahead! —The Salute Caravans Team
Kerry Cranfield
1 year ago
We have owned caravans and motorhome over 38 years, last year we sold our motorhome and hastily looked for a caravan as we had a booking on the Spirit of Tasmania and if we cancelled no chance of getting back on for months. We listed the features we wanted, rear club lounge, 12V fridge, shower toilet, semi or full offroad, air bag suspension, extended draw bar, box for BBQ and generator, min 400W solar panels & lithium batteries. After hours searching online we discovered Salute and a Govenor Unlimited in stock. Impressed by what we read we sort out a van to look at in Tasmania, a couple who had owned a very similar Salute for a couple of years showed us their van. Suitably impressed by the van and the owners experience with it and thorough recommendation we bought the Salute Govenor Unlimited. We have near completed 2 major trips, travelled near 20,000 Km on sealed and unsealed roads trouble free. We are very happy with the van and have no hesitation recommending Salute, the van is a little bigger than we anticipated but that's OK, has never been a problem. The solar capacity is larger than our minimum requirement and that has proven invaluable, off grid capability is exceptional. The airbag suspension is fantastic when leveling on site and towing is great. The Salute has to be amongst the best on the market and when it comes to value for money very hard to beat. Kerry & Deirdre
Response from the owner:Thank you for sharing your experience. We’re thrilled to hear your Governor Unlimited has performed so well across 20,000km and that its off-grid capability, comfort & towing have made your travels enjoyable. We truly appreciate your recommendation—wishing you many more safe adventures ahead! —The Salute Caravans Team
My wife and I started researching for a van that we could explore Australia with in 2019. We attended numerous caravan shows over the next 18 months, learning and comparing features across the numerous manufacturers. We visited the Salute stand a few of times at different shows during this time, chatting and noting that while many of the features we wanted were optional with other brands, they were standard with Salute. By comparison Salute vans were good value for money and I think we felt much more comfortable and at ease dealing with Fabio, Joe and Cettina. We ordered our Garrison mid-2020 in the early days of Covid and whilst there was unavoidable delays, the Melbourne City Caravan team kept us informed and updated throughout. Fabio, Joe and Cettina actually stayed back till 10pm, before a midnight lockdown to ensure we received a detailed handover and took delivery (Feb 2021). Now with over 40,000km’s under our belt, from east to west and south to north and back again, we couldn’t be happier with our van. We still drop in occasionally to say hi to Fabio, Joe and Cettina and we’re happy to see their business going from strength to strength whilst also continuing to support their existing customers. We strongly recommend considering a Salute caravan.
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Thank you for sharing your experience and for trusting us with your travels. We’re thrilled to hear your Garrison has taken you over 40,000km across Australia and that you’ve felt supported throughout. It’s always a pleasure to see you drop in and say hello—wishing you many more safe & happy adventures ahead! —The Salute Caravans & Melbourne City Caravans Team
Peter Heydon
1 year ago
Spoke to Fabio today hoping to resolve an issue with gas getting to the stove and gas heater gave me a few suggestions which worked perfectly thanks Fabio (Genius) can still ring Fabio even for problem solving after having our caravan for 4 years thanks Fabio and the Melbourne City Caravan team thanks Peter and Kathy
vicki pincombe
1 year ago
Great company, fantastic caravan and after sales service second to none. Would recommend anyone looking at a new van to buy from Melbourne City Caravans
Response from the owner:Thank you for your review! It’s been a pleasure staying connected over the past 5 years and we’re so pleased your Salute Caravan continues to serve you well. We truly appreciate your recommendation. 🙏
Andrew Fenn
1 year ago
⭐️⭐️⭐️⭐️⭐️⭐️ (if we could give more than 5 stars, we would!) We couldn’t be happier with our experience at Salute Caravans! From the very first moment, their customer service was nothing short of outstanding – patient, professional, and genuinely committed to helping us create the perfect van. With their expert guidance, we were able to design and achieve the caravan of our dreams. The quality and attention to detail in this caravan is simply superior – every feature feels thoughtfully crafted and built to last. The team really took the time to understand our needs and made the whole process exciting and stress-free. Thanks to Salute Caravan's, we are now proud members of the Salute family, and we couldn’t be more thrilled. If you’re looking for exceptional service and a product that truly stands above the rest, we can’t recommend them highly enough!
Response from the owner:Thank you so much for the incredible review! We're thrilled to hear that your experience with Salute Caravans was such a positive one—from designing your dream van to seeing it come to life. Our team takes great pride in building quality caravans backed by genuine support, so it's wonderful to know you felt that throughout. Wishing you unforgettable adventures ahead—and thank you again for being part of the Salute family!
Andrew Fenn
1 year ago
We couldn’t be happier with our experience at Melbourne City Caravans! From the very first moment, Fabio, Joe and Cettina were nothing short of outstanding – patient, professional, and genuinely committed to helping us create the perfect van. With their expert guidance, we were able to achieve the caravan of our dreams. The quality and attention to detail in this caravan is simply superior – every feature feels thoughtfully crafted and built to last. The team really took the time to understand our needs and made the whole process exciting and stress-free. Thanks to Melbourne City Caravans, we are now proud members of the MCC family, and we couldn’t be more thrilled. If you’re looking for exceptional service and a product that truly stands above the rest, we can’t recommend them highly enough!
Response from the owner:We really appreciate your kind words and the 5-star rating—thank you! It was a pleasure guiding you through the journey of creating your perfect caravan. We're proud to offer personalised support and advice to match every travel need, and it's great to hear that came through clearly. Safe travels, and we’re so glad you chose Melbourne City Caravans to bring your vision to life!
Ruth Pollard
1 year ago
recommends
Wow! What an awesome experience in purchasing a caravan! We have absolutely no hesitation in recommending Melbourne City Caravans when looking for a new van. The experience from start to finish was easy and hassle free thanks to Cettina, Joe and Fabio! What a great family team!!! Honest and open communication, the right advice to meet your travel needs, quality materials and appliances, an unbeatable warranty and a team that really know it all. Design and color choice was a no stress process. Sound advice at the forefront. The showroom is a no fuss practical space that meets the needs without the distracting pomp. It’s a the most practical approach to caravan sales I have ever seen. It’s great! Throughout the build contact was as often as we liked with queries answered promptly. If it could be done it was. If it couldn’t there was an explanation supported with experience and knowledge. The completed product is amazing!!! Quality workmanship and quality products used to achieve a caravan build that will stand the test of touring our great nation. Thank you Melbourne City Caravans! Thank you Cettina, Joe and Fabio. You are all awesome!